Your welcome guide

Let's walk through the improvements and benefits you can expect.

welcome

A new brand of financial guidance.

Today marks a new day鈥攁n important moment in our relationship in which you have enhanced access to your financial professional, powerful planning and monitoring tools, as well as a breadth of opportunity to pursue what鈥檚 most important to you. We are excited to officially welcome you to M&T Financial Services.

This launch represents a big change for you, and we鈥檙e dedicated to making this transition as smooth as possible. Below are some tips to get you started and we encourage you to contact your professional at M&T Financial Services if you have any questions about next steps.

Thank you for your confidence in us. We look forward to continuing to be by your side as you take the next step in your financial journey.

Important contact information

Questions about your account

Call, email, or text your M&T Financial Services professional for any questions related to your account.听Please refer to your June statement from M&T Financial Services for your financial professional鈥檚 contact information.

Investment Solutions Group Client Service

Call:
Baltimore: 800-252-2082
Buffalo: 800-724-2120
Monday - Friday, 9:00AM - 5PM ET

How do I...

If you previously had access to your accounts online, go to听myaccountviewonline.com, click 鈥淪ign Up,鈥 and follow the on-screen instructions to set new credentials. Your username will be your email address when you log in.

If this is the first time you have ever accessed your accounts online, contact your听financial professional to enroll in Account View. Click the activation link in the confirmation message sent to your email and follow the on-screen instructions. Your username will be your email address when you log in.

Once your new credentials are set up, simply:

  • Visit听myaccountviewonline.com听or;
  • Click 鈥淟og In鈥 from the top banner of this site and select 鈥淎ccount view鈥 from the drop-down options at the bottom of the login screen

Please note that accounts held directly with a mutual fund, annuity, or other insurance company will not show up until that company has changed the broker of record on your account to LPL. Reach out to your听financial professional if you have any questions.

To place a trade, please contact your financial professional directly.

If you previously had access to M&T Securities Web Trading, please contact your financial professional about enrolling in Trade Direct.

Log in to your new online account experience, Account View, and review your main account dashboard. Click the area at the top of your screen that says, 鈥淵ou Are X% paperless,鈥 to update your e-delivery preferences.

Read our Statement Guide to learn about the new layout of your statements.

You can access your accounts online with your mobile devices through the LPL Account View app. Download it from the Apple App Store or Google Play Store.

Please contact your financial professional for any transfer requests into or out of your account. LPL Financial is working toward features that will enable you to transfer money online with Account View.

Log in to your new online account experience, Account View, and review your main account dashboard. Navigate to the folder icon on the left-hand task bar titled 鈥淒ocuments鈥 to gain access to your documents.

Log in to your new online account experience,听Account View, and review your main account dashboard. Click the stacked papers icon on the left-hand task bar titled 鈥淧ositions鈥 and then select your preferred option under 鈥淓xport To鈥 on the right-hand side of the screen to download your positions data.

Frequently asked questions

Your relationship

M&T and LPL Financial entered into an agreement with the goal of providing you a modern investing experience. You gain access to LPL鈥檚 advanced technology and broad catalogue of products, all offered through the same trusted professional you worked with at M&T Securities.

Put simply, you still have full access to your assets; they just have a new home. Your investments and policies were transferred to new accounts held at LPL. They are still your holdings and you now have an account agreement with LPL.

Your financial professional听is still employed by M&T 萌妹社区 but now operates under the brand M&T Financial Services. You will continue to work with your same financial professional, who now has access to more robust technology, products, and planning tools to help you pursue your goals.

You will not be charged any fees directly related to this transition. Going forward, fees associated with activity on your account may be different than they previously were. For a full list of fees, please review LPL鈥檚 fee schedules at听lpl.com/disclosures/fee-schedules.html.

Your accounts

Yes, the account number(s) and routing number for your investment accounts have changed. Please contact your financial听professional to get your new account number(s). You can also review your account information by logging in to Account View. The routing number for LPL Financial is 021000018.

If you had fixed-amount, recurring transfer instructions that automatically direct a set amount of cash from your brokerage or advisory account to a separate deposit account, those instructions have been maintained. No action is required on your part. If you had a percentage-based redemption, you will need to work with your advisor to establish a fixed-amount transfer instruction to resume transfers.

Any wires or transfer instructions initiated from an account that isn鈥檛 your brokerage or advisory account will need to be updated to reflect your account鈥檚 new account number and routing number.

As part of our agreement with LPL, M&T is no longer able to offer you the M&T PMA. On June 7 your PMA was split into a brokerage account held at LPL and a deposit account held at M&T 萌妹社区, and the automatic sweep was discontinued. For more details on how to fund your deposit account or the benefits of your new deposit account, please contact your financial professional.

You will receive your first account statement from M&T Financial Services in July. Your final account statement from M&T Securities will come in July as well.

Offerings and services

Our professionals now have access to a broader set of investments and insurance options made available through LPL Financial.

No, your investments remain invested as they were prior to the transition.

If you previously had access to your accounts online, go to听myaccountviewonline.com, click 鈥淪ign Up,鈥 and follow the on-screen instructions to set new credentials. Your username will be your email address when you log in.

If this is the first time you have ever accessed your accounts online, contact your听financial professional to enroll in Account View. Click the activation link in the confirmation message sent to your email and follow the on-screen instructions. Your username will be your email address when you log in.

Once your new credentials are set up, simply:

  • Visit听myaccountviewonline.com听or;
  • Click 鈥淟og In鈥 from the top banner of this site and select 鈥淎ccount view鈥 from the drop-down options at the bottom of the login screen

Please note that accounts held directly with a mutual fund, annuity, or other insurance company will not show up until that company has changed the broker of record on your account to LPL. Reach out to your听financial professional if you have any questions.

Contact

Your financial professional听is now your primary point of contact for any actions, questions, or concerns regarding your account. Please contact him or her if you require assistance. If you need to speak with a member of the ISG team, please call 800-252-2082 for Baltimore or 800-724-2120 for Buffalo.听If you would like to place a trade, please call the Trade Desk at 800-724-7788, option 2; M-F, 8:30AM - 4:00PM.

Please contact your financial professional directly to share your experience.

Investment Solutions Group

Learn the ways a professional from the Investment Solutions Group can help you create a plan for you and your business.

Digital

The M&T Financial Services experience is powered by advanced technology and digital tools that enable you and your financial partner to spend more time focusing on what鈥檚 important to you.

Contact the Investment Solutions Group

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Check the background of investment professionals associated with this site on FINRA鈥檚 BrokerCheck.

Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member听FINRA/SIPC).
Insurance products are offered through LPL or its licensed affiliates. M&T Financial Services is a brand name used by LPL representatives to offer securities, advisory, and insurance services and is not a separate legal entity. Registered representatives of LPL using the M&T Financial Services name are employees of M&T 萌妹社区. LPL and its affiliates are entities separate from, and not affiliates of, M&T 萌妹社区. Securities and insurance offered through LPL or its affiliates are:

Not Insured by FDIC or Any Other Government Agency | Not 萌妹社区 Guaranteed | Not 萌妹社区 Deposits or Obligations | May Lose Value

The LPL Financial registered representatives associated with this website may discuss and/or transact business only with residents of the states in which they are properly registered or licensed. No offers may be made or accepted from any resident of any other state.

To read LPL Financial disclosures and agreements, please听visit their site.

The content of this page is for informational purposes only. It is not designed or intended to provide financial, tax, legal, investment, accounting, or other professional advice since such advice always requires consideration of individual circumstances. Please consult with the professionals of your choice to discuss your situation. .

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