M&T Mobile for Business FAQs
Learn more about听M&T's Mobile for Business听services with these frequently asked questions.
All M&T Online 萌妹社区ing customers who have听an iPhone庐听(iOS庐听version听9 and later) or Android鈩 (Android OS version 4.0.3 and later) device can use our mobile banking app. Customers can log in to the app using their听User ID and Passcode.
Yes. Enrollment is simple in the mobile banking app by following the Enroll link. It will be the same experience as enrolling through Online 萌妹社区ing.
With听the M&T Mobile 萌妹社区ing app you can view your M&T personal and business accounts, deposit checks, pay bills, schedule transfers, make M&T loan payments, enroll in M&T Alerts and find M&T branches and ATMs.
Start by removing the app and reinstalling. To uninstall: go to听Settings听> select听Apps or Application Manager听> select听M&T 萌妹社区 App听> tap to uninstall. To reinstall: go to the听Google Play庐 Store听> search for the听M&T 萌妹社区 app听> select听M&T 萌妹社区 App听> select听Install.
If that does not solve the problem, please call Online and Mobile 萌妹社区ing Customer Service at 1-800-790-9130, Monday鈥揊riday, 8am鈥9pm ET and Saturday鈥揝unday, 9am鈥5pm ET.听
In the mobile banking app, you can see the same M&T accounts that you have access to in M&T Online 萌妹社区ing. This includes checking, savings, certificates of deposit (CDs), money market funds, business access lines of credit, business lines of credit, business installment loans, commercial loans, commercial mortgages, commercial lines of credit, equipment leases, home equity lines of credit, individual retirement accounts (IRAs), installment/general purpose loans, mortgages, holiday club accounts, savings club accounts, overdraft lines of credit and portfolio management accounts.
厂别濒别肠迟听Search Transactions听from the Menu. Select the type of search you want to perform:
- Account听searches for transactions up to 90 days old within a particular account
- Bill Payment听searches for up to 24 months of bill payments across your M&T accounts
- Transfer听searches for up to 24 months of transfers across your M&T accounts
Enter relevant search criteria such as account, transaction date or transaction amount then select听Search听to view your results.
Ensure the M&T 萌妹社区 app is closed by double clicking the听home button. If it鈥檚 not closed, swipe side-by-side through your open apps and swipe the M&T 萌妹社区 app upward to close it. Then go to听Settings听> select听M&T 萌妹社区听> toggle on the听Clear All App Data听option.
If that does not solve the problem, please call Online and Mobile 萌妹社区ing Customer Service at 1-800-790-9130, Monday鈥揊riday, 8am鈥9pm ET and Saturday鈥揝unday, 9am鈥5pm ET.
No, M&T does not charge a fee to download our app. However, your carrier鈥檚 data charges may apply when you use this service, so check with your mobile provider.
Yes, you can create a nickname for each of your accounts to easily recognize them in Online and Mobile 萌妹社区ing. To create or edit your nicknames,听log in to Online 萌妹社区ing听and select听Manage Account Display听under the听Accounts听迟补产.
With mobile check deposit, the M&T Mobile 萌妹社区ing app offers the ability to make a deposit into an eligible account by taking a picture of the front and back of your endorsed check.
Customers with a checking, savings or money market account and a legal address in the United States or Canada are automatically eligible for mobile check deposit.
Mobile check deposits submitted before 10pm ET will generally be processed for that business day. Mobile deposits submitted after 10pm ET will be processed for the next business day. Deposits may not be available for immediate withdrawal. If your check qualifies for M&T Flash FundsTM, you can select that option, and the funds will be available immediately, for a fee.{{d534*}}
No, the mobile check deposit service is available at no charge. Deposit limits and other terms, conditions, fees and restrictions may apply. Your mobile carrier鈥檚 data charges may also apply.
There is no limit to the number of deposits you can submit through mobile check deposit. However, daily and monthly deposit听诲辞濒濒补谤听limits do apply.
Your daily and monthly mobile check deposit dollar limits are based on how long you have been an M&T听Online 萌妹社区ing customer. Your limits are available under the听Mobile Deposit听section of the M&T Mobile 萌妹社区ing app or by visiting Online 萌妹社区ing and clicking on听Mobile Deposit.
鈥媃es. Before using mobile check deposit, please endorse the back of the check in addition to writing 鈥淔or M&T 萌妹社区 mobile deposit only.鈥
Securely store the paper check until you see the deposit in Mobile 萌妹社区ing, Online 萌妹社区ing or on your statement. Then write 鈥淰OID鈥 on the face of the check and continue to store it securely for at least 70 days.
All checks drawn on U.S. banks can be deposited through mobile check deposit. However, as is the case with any deposit, M&T reserves the right to refuse any deposit or item. Most money orders and some traveler鈥檚 checks are also听accepted. Canadian and other foreign checks, food stamps and savings bonds are not accepted.
Yes, you can make one time or recurring bill payments to your existing Online 萌妹社区ing payees in the M&T Mobile 萌妹社区ing app by tapping on the听Menu听icon on the top left and selecting听Pay a Bill听from the听Bill Pay听menu. To set up a new payee or to edit an existing payee,听log in to Online 萌妹社区ing听and go to听Manage Payees听under the听Payments and Transfers听tab.
Yes,听you can view 90 days of mobile check deposit history under听Deposit History听in the M&T Mobile 萌妹社区ing app.
You can schedule one time or recurring transfers between your M&T accounts or pay your M&T Loan by tapping on the Menu icon on the top left and selecting Schedule a Transfer under the Transfers menu. If you are paying your M&T Installment Loan from an External Account, go to your Installment Loan Account Details in the mobile app and select Pay Now. You will then have the option to Pay From An M&T Account or Pay From An External Account.
To view, edit or cancel upcoming payments and transfers in the M&T Mobile 萌妹社区ing app, select the听Scheduled Activity听tab on the top of听Account Summary. You can also find your upcoming bill payments and transfers by tapping on the听Menu听icon on the top left and selecting听Bill Pay Activity听辞谤听Transfer Activity听under the听Bill Pay and Transfers听menus.
Ensure that the check is eligible for mobile check deposit -听that it's well lit and听on a dark background, and that all four corners of the check are visible. The check must be clear, legible, and fit completely within the guidelines on the mobile deposit screen. If you continue to experience difficulties, please听visit your local branch or deposit-taking ATM.
M&T Mobile 萌妹社区ing leverages听multiple layers of security, including password protection and the SSL (Secure Sockets Layer) communication protocol, which employs 256-bit encryption. Learn more about our听mobile banking security features.
Mobile check deposit is protected by all the security features of our Mobile 萌妹社区ing app. Photos of your deposit are not stored on the device and are submitted through the app鈥檚 SSL (Secure Sockets Layer) communication protocol.
To reset your Passcode online you鈥檒l need your Social Security number (SSN) if you are a personal customer or your tax identification number (TIN) if you are a business customer AND your M&T Debit, Credit or ATM Card OR the security questions you set up previously. If you have forgotten your User ID, call M&T Online Customer Service at 1-800-790-9130 Monday鈥揊riday 8am鈥9pm ET, Saturday鈥揝unday 9am鈥5pm ET.
Report your lost or stolen device by calling M&T Online Customer Service at 1-800-790-9130 Monday鈥揊riday 8am鈥9pm ET, Saturday鈥揝unday 9am鈥5pm ET.
Touch ID and Fingerprint Login are fingerprint recognition features built into compatible Apple庐听and AndroidTM听devices that allow you to log in to your M&T Mobile 萌妹社区ing App using any fingerprint you have registered on the device 鈥 without needing to type in your User ID and Passcode every time you log in.
If your听device runs iOS or Android 6.0 or greater and is compatible with Fingerprint Login, you听may set it up听in one of two ways.
- From the login screen tap on the听Touch ID听icon if on an Apple device or the听Fingerprint Login听if on an Android device and follow the prompts to complete enrollment.
- If you are already logged in, go to the听Menu, tap on听Settings, tap on the听Touch ID听or听Fingerprint Login听toggle and follow the prompts to complete enrollment.
No, the听M&T Mobile 萌妹社区ing App does not store any fingerprint听or facial recognition data.
There are a number of things you can do to protect your information online and in mobile.
- Set a unique User ID and passcode
- Do not share your User ID or passcode with anyone
- Always log out
- Avoid public or unprotected Wi-Fi
- Use a trusted computer
- Download our apps from trusted sites
- Enroll in M&T Alerts
- Delete text messages once you read them
- Be aware of unadvertised changes to online banking pages
- Learn more about听how to protect your information
M&T recommends that you do not 鈥渏ailbreak鈥 or 鈥渞oot鈥 your mobile phone. Doing so compromises security protections built into the device and may make your phone more vulnerable to malware and viruses.
